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Address:
40-34 Crescent Street
Long Island City  New York  11101  USA
LAT: 40.752669 LONG: -73.93889
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+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (718) 729-0111 Fax: +1 (718) 729-0112

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Hotel Information

Country Inn & Suites By Carlson, New York City in Queens, NY

http://www.countryinns.com/long-island-city-hotel-ny-11101/nynyquee

TripAdvisor Traveler Rating:

3.5 of 5 stars
Based on 1,119 traveler reviews
Ranked #17 of 26 hotels in Long Island City

Traveler rating

  • Excellent
    220
  • Very Good
    524
  • Average
    212
  • Poor
    82
  • Terrible
    81

Type of Traveler

  • traveler_type_families
    Family
    308
  • traveler_type_couples
    Couples
    481
  • traveler_type_solo
    Solo travel
    90
  • traveler_type_business
    Business
    71

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Our Queens Hotel Welcome Lobby King Room Two Queen Room
Traveler Photos
salle petit déjeuner This is the BOTTOM sheet, as installed by housekeeping It's a Jacuzzi in your room, not a Jacuzzi Suite The border between the tile floor surrounding the tub and the carpet Exterior

Most Recent Traveler Reviews:

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  • Hyung-Chul L
    Long Island City, United States
    “Awful urine-like mark”
    Reviewed 
    June 29, 2015
    Trip type: 
    Couples
    This hotel had a terrible customer service and attitude. Even though we found a urine-like mark on the blanket and asked them to change, they still didn't change them. When we came back to the hotel at night, we still found the same mark. After two called to the front desk and 30 minutes of waiting for someone to come and change the cover and blanket and finally walking to the front desk to request the change, they finally sent someone. However, they didn't have any extra blanket, we waited 5~10 more minutes to get the extra blanet. Overall, we couldn't go to sleep until 11 pm because of their incompetency.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • travelsat55
    florida
    “Carlson should remove its name from this place”
    Reviewed 
    June 27, 2015
    Trip type: 
    Solo travel
    This place is obviously not cared for. Moth holes in drapes, moldy ceilings ready to fall down, sinks that don't drain. This please needs an overhaul. The breakfast leaves much to be desired. Limited seating and they do not bring out more food after 9am. The housekeeping staff speaks no English so everything has to go through the front desk.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, NY, responded to this review,
    July 01, 2015
    We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future.
  • Chris F
    Courtice, ON, Canada
    “the ideal place to stay!”
    Reviewed 
    June 24, 2015
    Trip type: 
    Couples
    Came to tour Manhattan but didn't want to pay the crazy hotel prices. Stayed at this hotel in Queen's, the price was great and it was only a block from the Queenboro Plaza subway station. Trains come like every 5 minutes; I was at Times Square in no time.. A week subway pass is only $32 and it will get you everywhere. Room was spacious and clean with a wicked view of the Queenboro Bridge. Highly recommended.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.