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Address:
805 North Campbell Station Road
Knoxville  TN  37932  USA
LAT: 35.899882 LONG: -84.17607
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (865) 675-9800 Fax: +1 (865) 675-9811

Email:
Hotel Information

Country Inn & Suites By Carlson, Knoxville West, TN

http://www.countryinns.com/knoxville-hotel-tn-37932/tnknxwst

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 109 traveler reviews
Ranked #24 of 90 hotels in Knoxville
  • Certificate of Excellence 2015
    Certificate of Excellence 2015

Traveler rating

  • Excellent
    52
  • Very Good
    36
  • Average
    11
  • Poor
    5
  • Terrible
    5

Type of Traveler

  • traveler_type_families
    Family
    58
  • traveler_type_couples
    Couples
    18
  • traveler_type_solo
    Solo travel
    11
  • traveler_type_business
    Business
    8

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Country Inn & Suites By Carlson, Knoxville West, TN Lodging in Knoxville West Knoxville Accommodation Hotel near Turkey Creek in Knoxville Warm and Inviting Hotel in Knoxville, Tennessee
Traveler Photos
CountryInn&Suites KnoxvilleWest ExteriorDay King Bed Room Waffelautomat Lobby Zimmer im Erdgeschoss

Most Recent Traveler Reviews:

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  • Kim W
    Valrico
    “reservation not honored”
    Reviewed 
    May 25, 2015
    Trip type: 
    Family
    We reserved 2 rooms, one a smoking, pet friendly room. We were refused a smoking room, despite showing the host the reservation confirmations (we received 2 for each room). We were told she wouldn't call the manager and didn't know when she'd be in (which i was also told the next morning). I brought up the problem during check out and they apologized. The manager called me about an hour after we left. she said the policy was that smoking was a request, and not guaranteed. i told her the confirmation was for pet friendly and smoking. she then told me the hotel had no smoking rooms, as it had recently changed to non=smoking. based upon my conversations with her staff, smoking rooms were simply full, and our confirmation ignored, making her a liar. i told her she should make a concession to us and she agreed to knock $50, off our room. We also had a tv which the remote did not work on, and the host had to come down and reprogram, and which lost all sound the next morning.
    Stayed 
    May 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • John S
    Concord Township, United States
    “Overnight i Knocksville”
    Reviewed 
    May 13, 2015
    Trip type: 
    Family
    Our stay during travel was quite comfortable and we got the rest we needed. The room was clean an comfortable and the breakfast was good to get us back on the road. We did not schedule ahead -- but the staff was very accommodating.
    Stayed 
    May 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.