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Address:
25218 Market Place Drive
Katy  TX  77494  USA
LAT: 29.782202 LONG: -95.80861
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (281) 644-4600 Fax: +1 (281) 644-4601

Email:
cx_katx@countryinns.com

Country Inn & Suites By Carlson, Katy (Houston West), TX

http://www.countryinns.com/katy-hotel-tx-77494/usakatx

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 3 traveler reviews
Ranked #11 of 15 hotels in Katy

Traveler rating

  • Excellent
    2
  • Very Good
    0
  • Average
    0
  • Poor
    1
  • Terrible
    0

Type of Traveler

  • traveler_type_families
    Family
    1
  • traveler_type_couples
    Couples
    2
  • traveler_type_solo
    Solo travel
    0
  • traveler_type_business
    Business
    0

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Hotel Photos
Katy, TX Hotel Katy, TX Hotel Katy, TX Hotel Katy, TX Hotel's Lobby On-site Dining at Katy, TX Hotel
Traveler Photos
Country Inn & Suites By Carlson Katy Texas Free Breakfast Outdoor Covered Pool Meeting Room Hotel Lobby

Most Recent Traveler Reviews:

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  • Steve S
    Pittsburgh, United States
    “Multiple Errors-Nothing done”
    Reviewed 
    March 18, 2015
    Trip type: 
    Family
    After confirming check-in dates three times for family wedding at this brand new hotel, the hotel gave away our rooms, listed us as no shows and charged us no-show rate twice! Said they tried to call. no record of calls. Took the shuttle that hotel promotes to the wedding; driver did not show at pick up time of 11:00 pm. A charter bus driver who was a guest at the hotel had to pick us up at 12:30 am. Shuttle finally showed up. said he got lost. asked if he had a GPS, he said no. Next day recd bill for check out which was wrong day. Talked with Managers, Crystal and Alan about all of this and they said they would not compensate or do anything to make amends to us or our party of 12 guests for the errors or poor customer serve. Said, "well you had the cheapest room."($99/night). Very Poor and disappointing service for new hotel, if they were looking for return customers or recommending to others.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Vincent J
    Katy, United States
    “Great atmosphere”
    Reviewed 
    March 17, 2015
    Trip type: 
    Couples
    love the feel of the hotel. I found it to be very inviting and calming. The staff was extremely professional. There was a plumbing problem in our room and it was taken care of immediately. I especially love the swan made from a towel and the rose pedals surrounding it in a heart shape. My husband and I really enjoyed our weekend. We called it our “staycation”.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.