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Address:
4325 Southport Crossings Way
Indianapolis  IN  46237  USA
LAT: 39.662768 LONG: -86.09392
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (317) 859-6666 Fax: +1 (317) 859-6666

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Hotel Information

Country Inn & Suites By Carlson, Indianapolis South, IN

http://www.countryinns.com/indianapolis-hotel-in-46237/insoport

TripAdvisor Traveler Rating:

3.0 of 5 stars
Based on 100 traveler reviews
Ranked #118 of 183 hotels in Indianapolis

Traveler rating

  • Excellent
    19
  • Very Good
    18
  • Average
    22
  • Poor
    29
  • Terrible
    12

Type of Traveler

  • traveler_type_families
    Family
    47
  • traveler_type_couples
    Couples
    16
  • traveler_type_solo
    Solo travel
    4
  • traveler_type_business
    Business
    21

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Hotel in South Indianapolis Lobby at South Indianapolis, Indiana Hotel King Room at Southport Lodging Two Queen Room at Hotel in South Indianapolis Whirlpool Suite in Indianapolis Area
Traveler Photos
This is why we demanded a refund from Priceline. The tiles from the ceiling are exposed with a r CountryInn&Suites IndanapolisSouth ExteriorDay Duck taped window Dust bunnies on the ceiling nasty shower head

Most Recent Traveler Reviews:

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  • James O
    Cincinnati, United States
    “Dirty and not maintained”
    Reviewed 
    January 20, 2015
    Trip type: 
    Family
    This hotel is clearly not up to the brand standards. It was run-down, dirty and not well maintained. Holes in carpet, dirty bedding - I would certainly NOT recommend this one. There are many others in the area that do a better job.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson Indianapolis-South, responded to this review,
    January 25, 2015
    We sincerely apologize for the problems you encountered during your experience with us. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for your valuable feedback.
  • David F
    Southport, IN, United States
    “A comdey of errors”
    Reviewed 
    January 05, 2015
    Trip type: 
    Couples
    My wife and I reserved a room with a hot tub for our anniversary. The room smelled like smoke. inside the microwave was dirty, a panel on the hot tub timer was missing and you could see the electrical wires inside, a light was out above the hot tub, and the television set did not work - you could not change the channel with the remote control, but it didn't matter because the TV only showed static anyway. However, the worst problem was the toilet would not flush. We told the front desk and they sent in a maintenance man to fix it while we were at dinner. When we returned we were told the toilet was fixed, but when we tried it, the toilet still would not flush. We reported the problem again, and the woman at the front desk moved us to a new room. Her kindness was the only good thing about the hotel.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson Indianapolis-South, responded to this review,
    January 11, 2015
    We entirely understand how important it is that the room is perfect when staying for holidays or anniversaries like this! We are so sorry if the room was not as prepared for your stay as we initially thought! We will certainly forward this information to the management team at the Indianapolis location so this may be addressed with housekeeping and maintenance! We hope to have you and your family back with us on your next trip so we may have another chance to give you a different experience!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.