For the 14th year in a row, Country Inns & Suites has earned a 98 percent guest return rate, one of the highest in the industry. As a way to thank guests for their loyalty to the brand, Country Inns & Suites provides an in-house lending library program at its North American hotels called "Read It And Return," which lends free books to guests based on the assurance they will return the book on their next visit. For every book returned to a Country Inns & Suites hotel, the company makes a $5.00 donation to ProLiteracy Worldwide. To date, the brand has donated over $60,000.