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Country Inn & Suites By Carlson Ontario CA

231 North Vineyard Avenue, Ontario CA 91764,
Reservations: 1-800-596-2375 US/Canada Toll-free
Telephone: (909) 937-6000 Fax: (909) 254-0928
Email:  cx_ontr@countryinns.com
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Country Inn & Suites Ontario, CA Hotel Policies

Welcome to the Country Inn & Suites Ontario, California hotel. Please observe the following hotel policies to ensure a smooth and pleasant stay with us. Remember, guests must be 21 years of age or older to register at the hotel.

Hotel Cancellation Policy

  • Hotel accepts guaranteed reservations only by cash or credit card
  • Individual reservations must be cancelled no later than 4pm on date of arrival.
  • Group reservations must be cancelled no later than 4pm 72 hours prior to arrival
  • Special event dates must be cancelled by 4pm 14 days prior to arrival
Pet Friendly Ontario, CA Hotel Pet Policy
  • $20.00 non-refundable pet fee for room cleaning per night
  • $50.00 non-refundable pet fee for room cleaning per week
  • Contact us at (909) 937-6000 for other policies regarding pets.

Cash Pay and Local Resident Deposits Policies

For local residents and cash-paying guests, a minimum $200.00 deposit, as well as a valid credit card will be required at time of check-in. The cardholder must be present at check in. The deposit will be refunded at departure upon satisfactory room inspection. Contact us at (909) 937-6000 for more details on these policies.