Contact Us  
Address:
105 E. Mall Roa
Horseheads  NY  14845  US
LAT: 42.160381 LONG: -76.866338
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 739-9205 Fax: +1 (607) 739-9205

Email:
cx_bigf@countryinns.com

Country Inn & Suites By Carlson, Big Flats (Elmira), NY

http://www.countryinns.com/horseheads-hotel-ny-14845/nybigfla

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 161 traveler reviews
Ranked #5 of 10 hotels in Horseheads
  • Certificate of Excellence 2014
    Certificate of Excellence 2014

Traveler rating

  • Excellent
    74
  • Very Good
    52
  • Average
    20
  • Poor
    8
  • Terrible
    7

Type of Traveler

  • traveler_type_families
    Family
    64
  • traveler_type_couples
    Couples
    46
  • traveler_type_solo
    Solo travel
    3
  • traveler_type_business
    Business
    22

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Big Flats Hotel Seneca Lake Hotel Big Flats Hotel's Lobby Indoor Pool at Seneca Lake, NY Hotel Horseheads, New York Hotel's Fitness Center
Traveler Photos
CountryInn&Suites Elmira GuestRoomDouble This is what we woke up to. bath View of green grounds View of mountains around the hotel

Most Recent Traveler Reviews:

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  • davidjN497IX
    Binghamton, New York
    “Fantastic place to stay.”
    Reviewed 
    March 20, 2015
    Trip type: 
    Business
    You will NEVER find a more helpful or friendlier group of people than the family (that's what they seemed to me) that works here. The addressed every (the few that there were (I stayed there for 2 months) in a professional and courteous way. I had a great time.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Deb N, General Manager at Country Inn & Suites By Carlson, Big Flats, responded to this review,
    March 25, 2015
    Thank you for the fantastic review and wonderful comments! We appreciate your business and look for ward to seeing you again soon.
  • James L
    Westerlo, United States
    “Excellet staff”
    Reviewed 
    March 18, 2015
    Trip type: 
    Couples
    Easy check-in, staff was friendly and helpful. Staff even made sure there were plenty of cookies when they saw we enjoyed them. Nice selection for a hot breakfast. Room was clean, comfortable and great value.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Antonio M
    Scranton, United States
    “Country Inn is GREAT”
    Reviewed 
    March 05, 2015
    Trip type: 
    Business
    I have stayed here on a weekly basis for business. The customer service is excellent. The staff is friendly and helpful all the time. The location is great, close to everything, but quiet. The hotel is clean, neat, organized, with great continental breakfast. The rooms are ALWAYS well taken care of. There is always fruit and fresh coffee on the front desk and a friendly employee to help you.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.