"Friendly staff, convenient location, price was great."
Osbon, Thomas - Knoxville, MD 03/14/2013
"I was very impressed with the appearance of your facility. I wish I would have stayed there with you in the past."
Adams, Thomas - Statesville, NC 03/11/2013
""Staff was very nice and explained everything."
Thomas, Troy - Chesterfield, VA 03/04/2013
"Clean room, great front desk staff. Overall very pleasant stay."
Devose, Gerald - Virginia Beach, VA 03/02/2013
"Every single staff member I encountered was smiling, pleasant, offered a greeting, made me feel like I was an old friend. The manager on duty when I checked in even remembered me from the last visit a year ago. Had another friend book a room for the same visit. Great price, great staff, great hotel."
Carr, Steven - Fairfax, VA 02/25/2013
"The staff was very polite and welcoming. When we checked in, we were greeted nicely. And in the mornings, the housekeeping staff was very pleasant and welcoming to us. Our check out process was not only quick, but the staff person was sweet and warm to us."
Alonge, Pamela - Toms Brook, VA 02/25/2013
"Made me feel very safe and comfortable."
Ware, Elizabeth - Boones Mill, VA 02/24/2013
"Check-in staff on 2-21-2013 were very helpful as was the housekeeping staff member who happened by to let me into my room when my key did not hold its program."
Hodgin, Yuko - Fayetteville, NC 02/23/2013
"Awesome hotel. Would stay again if I'm ever in the area. Love the complimentary breakfast. Rooms were clean and well kept."
Frost, Mack - Mechanicsville, VA, - 02/21/2013
"The hotel lobby was beautifully decorated and smelled wonderful!"
Liang, Joy - Gaithersburg, MD 02/21/2013
"Great staff, location and service"
Grimm, Phillip - Draper, UT 02/16/2013
"The front desk staff have always been very nice and helpful, especially the lady working Monday morning when we checked out. She is always very cheerful and welcoming."
Hite, Kari - Staunton, VA 02/10/2013
"Pam was very helpful when I checked in and gave me directions to places in the area to shop and eat. One morning there was a bad accident on I64 and I wanted to avoid it and (I don't know her name), one of the breakfast room staff was extremely helpful. She obviously knew the area and helped me find a back way so that I could avoid the traffic. The next morning she greeted me very kindly."
Gabriel, Patricia - Alexandria, VA 02/10/2013
"Matt, Ralph and Peggy (bkfst cook). All professional and personable. Peggy made a beautiful spread!"
Abbott, Mary - Olympia, WA 02/07/2013
"Pam has been the most professional and courteous of all the clerks. Any issues I have had have been when she is not on duty. Overall my stay has been good."
Lee, Ronald - Chesterfield, VA 02/04/2013
"Mr. Felsinger and his day staff, the front desk person (Pam) I think, the lady who made breakfast, cleaning lady for room 236. All these people did more than enough to help us with our stay. My husband stayed at the Inn for 7 weeks while he had treatment at the Hampton University Proton Therapy Institute. Mr Felsinger also provided transportation to and from the institute for their patients--a service gratefully appreciated by all of us. The Inn was recommended to us by the Institute, and in our opinion, they couldn't have picked a better place. It was a pleasure to stay there."
Bruce Wright - Powhatan, VA 01/30/2013
"Peggy in the breakfast area and the gentleman who worked the front desk were very accommodating by getting our volleyball team some breakfast before 7am."
Boone, Cheryl / Norvin - Roanoke, VA 01/29/2013
"The check-in lady was so nice, friendly and welcoming. She acknowledged me immediately, though there was a line and said she would be with me momentarily. She apologized for the line (really, it wasn't her fault). So friendly a face, very nice. She was there in the morning when I left as well and again nice, happy and friendly. She's GREAT! I'm sorry I didn't get her name..."
McHenry, Theresa - Mc Lean, VA 01/28/2013
"The lady at the front desk was awesome. I can't recall her name, but she had long braids and was very personable. She was there when I checked in at night, and still there when I checked out in the morning. She made sure all my questions were answered and even gave me advice on things I wasn't even aware of. She was the one thing that made my stay a positive one!"
Brown, Kristy - Hampton, VA 11/26/12
"Pam was extremely helpful when I called to reserve the room and also when I extended our stay."
Curley, Tori - Hampton, VA 11/26/12
"The staff at the Hampton VA. Country Inn and Suites were so sweet and friendly. We always stay at this hotel when we travel to Hampton. We think the staff is great. They are always friendly and helpful."
Shofner, Deborah - Lakeland, FL 11/21/12
"All the staff was very polite and eager to help, making sure everything was going well. The lobby was gorgeous and I loved the fireplace."
Cambria, Rosa - Elkton, MD 11/19/12
"All the staff at the hotel on Hardy Cash Drive in Hampton, VA were so kind to my family and I. Our stay at the hotel lasted for about two months due to a military transfer, and we were in the middle of purchasing a home. I've experienced a close connection to housekeeper Sharonda, the breakfast lady and Ms. Pam at the front desk."
Marsden, Lacie - Newport News, VA 11/17/12
"Room was VERY clean and fresh as always. This is my 4th or 5th stay here. Staff is very helpful and professional."
Sloat, William - Colonial Beach, VA 11/16/12
"The desk attendant was very nice to give me written directions to the airport, which made my travel to the airport quicker and less frustrating. Thanks. Sorry I don't remember her name."
Hatcher, Vickey - Huntsville, AL 11/13/12
"The Country Inns and Suites in Hampton, VA has always been one of my favorite places to stay. The staff there was just great!"
Kinsland, Steven D - Inman, SC 11/08/12
"It was my first time staying at the Country Inn & Suites. Room and breakfast were outstanding."
Braden, Mechille - Arlington, VA 11/4/12
"Breakfast staff very friendly and helpful. Reservation was made through front desk, and sold me on the hotel given the professional and personal attention I received on the first call."
Sheegog, James - Wrightsville Beach, NC 10/31/12
"I was greeted professionally by Ralph. He gave me the room I requested. The check-out was smooth (forgot the young ladies name). Upon my return from breakfast, the room had been cleaned and beds made :-)"
Williams, Lenora - Ellenwood, GA 10/29/12
"I was very pleased with your staff from the day I contacted the hotel to make reservations. I was totally informed about accommodations, available specials, the website, etc. all during the initial call. I had problems traveling on my arrival date due to car trouble and when I called, the young lady remembered me from the reservation call and told me not to worry - my room was guaranteed. She also made a follow-up call while I was in transit to check and see if I was ok and if there was anything else she could do to assist me. Very excellent customer service. Most people today don't care about you and this was like in the past when we did care about each other. Her name was Pam or Pamela Rollins. She also set me up with Club Carlson before I departed. Nice lady."
Eldridge, Schuyler - Laurel, MD 10/29/12
"Pam was very professional and friendly. She welcomed us immediately upon arrival. Pam also offered any assistance during the stay."
Jackson, Karla - Voorhees, NJ 10/29/12
"The whole staff was great and so was the price. <A competing hotel> tried to charge more for a tiny room, but you had a bigger and nicer space for less."
Barr, Nina - Woodbridge, VA 10/29/12
"Miss Pam at the front desk was AWESOME!! She answered all my questions and entertained my silliness. I'm about to move to Columbia, SC, but she is a huge reason as to why your hotel will be the only one I use whenever I come back to visit my family and friends. Thank you sooooooo much Miss Pam!! XOXOXO"
Faulk, Marannia - Virginia Beach, VA 10/22/12
"I think Pam checked me in and was very nice. Arlett took care of room pre-assignment and check-out and she was an angel. The staff at this property is wonderful. I spend about 80 nights/year in lodging facilities of many kinds and the folks here are among the best in my experience and opinion. They are just incredibly hospitable folks and they are to be commended."
Krivitski, Joe - Ocean City, MD 10/15/12
"The lady in the breakfast room was sooo amazing and friendly! Made us feel very welcome and warm. Felt like family! Highlight of the stay. We will be back!"
Saffy, Mark - Sandston, VA 10/14/12
"Everyone one I dealt with on the staff did a great job and were very friendly. They had a positive attitude and wanted to make sure I had a good stay."
Reel, James - Keyser, WV 10/10/12
"Everything was very nice. I liked the fact that it smelled clean and was clean. Lemon pledge on wood."
Ford, Shannon - Richmond, VA 10/8/12
"Front desk was professional and super fast check-in. Breakfasts are always good. We really like the waffles. This is one of our favorite places to stay when we travel."
Balarezo, Juan - Virginia Beach VA 10/8/12
"I had a flat tire and Ralph, the manager, took care of it for me. I also had a birthday when I was there and they had a luncheon for me with a cake and gift. I stayed from 8-27 thru 10-4-12 receiving cancer treatments. The entire staff expressed their concern for me and did everything to make me feel comfortable and at home. I had some problems getting hooked up to the Internet (my fault) and they came to my room several times to assist me. I felt at home there."
Brittle, Sharon - Richmond, VA 10/5/12
"Your hotel is clean, spacious and gives an upscale appearance for a medium price. My family chooses this hotel more frequently to use."
Dunn, Gayle - Raleigh, NC 10/1/12
"The clerk at the front desk was very professional and accommodating. Looking forward to seeing her smiling face when we return next year. I checked in on Sep 28, 2012."
Stoupa, Catherine - George, VA 10/1/12
"Really, really appreciate your letting us scrapbook in your breakfast room on Friday afternoon! It was very accommodating of both the hotel and its staff!! Thank you!"
Kirkland, Corinne - Chester, VA 9/30/12
"The staff was very personable and professional. The woman in charge of the breakfast was excellent and made sure that all of our needs were met. She is an asset to your staff."
Wyatt, Sheila - Atlanta, GA 09/11/12
"The staff is remarkable. They are now family and I feel at home."
Rolle, Kamala - Chicago, IL 09/11/12
"Unfortunately, I cannot remember the name of the hotel staff that checked us in, but she was wonderful. She was extremely pleasant and accommodating. It was very refreshing to have this staff person be the first one that we interacted it. She was very personable and friendly."
Horsey, Diane - Exton, PA 09/10/12
"Overall, your hotel was great. All of your staff was great to us. The price was wonderful and I will come again."
Stovell, Tina - Bermuda 9/4/12
"I really enjoyed the complimentary breakfast and the free Internet. The atmosphere of the lobby is pleasant as well."
Jackson, Darlene - Washington, DC 09/4/12
"The check-in clerk, Pam, was very helpful and had a positive attitude."
Whiters, Lawrence - Richton Park, IL 8/29/12
"Wonderful experience on telephone with Arlette who seemed to genuinely care about my reservation and arrival. I was a late check-in and each time I called, Pam was reassuring and comforting, which made my 8 hour drive more comfortable."
Alford, Carolyn - Rutherford, NJ, 8/27/12
"Customer service was excellent from all the employees I came in contact with."
Bolden, Angela - Peoria, IL, 8/27/12
"The entire staff was excellent. A few personnel including Ms. Arlette, the manager on duty, and Mr.Ralph, an elderly personnel, were exceptional. They went above and beyond the line of duty."
Dunn, Mona - Bloomfield, CT, 8/24/12
"Very friendly staff at the front desk inquiring about our stay during the course of our time there. The breakfast staff was very pleasant and attentive. Very nice hotel, looked good and smelled fresh. My kids enjoyed the pool. We enjoyed the complimentary snacks at the front desk. The rooms were nicely furnished and pillows were the best I've ever slept on. Overall, a positive experience and great location."
Hedgepeth, Barbara - Detroit, MI, 8/20/12
"All were professional and friendly. I stayed at this location in Hampton before and would do so again. Thank you."
Adomaitis, Don - Birdsboro, PA, 8/20/12
"My first time at that Country Inn and Suites. Great experience. My children enjoyed it as well. I will definitely be coming back to stay."
Smith, Lapearl - Stephenson, VA, 8/19/12
"The room was very nice. Lots of space. The bed was excellent. I loved my stay."
Bradford, William - Detroit, MI, 8/19/12
"Hotel staff was awesome! Friendly, courteous and professional!"
Mccann, Patrick - Glen Burnie, MD, 8/14/12
"The night shift clerk that we dealt with upon check-in (11p) and check-out (6:30a) was extremely friendly and accommodating. She was a great first impression and she set the tone for our stay. I have stayed with Country Inn & Suites before and love the fact that there is a nice foyer/seating area. And the mini-library is nice - especially if you want to grab a book to read by the water or if you have kids and don't want to lug around a bag dedicated solely to bedtime reading material."
Rossi, William - Mechanicsville, VA, 8/14/2012
"The front desk workers were a great help and made my mother and I feel very comfortable and welcome."
Turner, Laurie - Colonial Heights, VA, 8/5/2012
"Hotel personnel were very helpful when possible and had a good attitude towards their jobs."
Peters, Richard - Dillsburg, PA, 08/01/2012
"Pam was great each and every day that she was there. She offered to help with anything possible and was friendly and courteous."
Stephens, Courtney - Garner, NC 7/31/12
"Peggy, the lady that takes care of breakfast, is always a pleasure to see. We have come to this hotel for years and we look forward to seeing her. Another "custodian" (not sure of his name) is always pleasant and goes out of his way for us. The staff is great."
Hanaway, Tina - Danville, PA, 7/30/12
"Sales manager, Ralph, made every effort to ensure he was prepared to accommodate me and the guests in all 10 rooms booked by me. The staff responded immediately to every request for supplies for the seminar we hosted at this hotel."
Weaver, Alana - Chesapeake, VA, 07/23/12
"All of the staff was outstanding and very caring. We will definitely return. Thank you."
Teeter, Terri - Purcellville, VA, 7/20/12
"The lady at the front desk upon check-in was super sweet and very accommodating (I'm sorry I didn't get her name). She upgraded us to a suite. The bed was very comfortable -- the lines and pillows were great! Thanks for a pleasant stay!"
Schuler, Susan - Stafford, VA, 7/20/12
"Everything and everyone was great. We really enjoyed our time in your hotel. Thank you!"
Karadzhova, Boryana Greenbelt, MD, 7/17/12
"Professional and courteous staff. The hotel was sold out during my stay and staff was able to handle the crowd with no problem."
Evans, Ronald - Durham, NC, 07/16/12
"Check-in clerk was very helpful and made the check-in and check-out very fast. Very friendly and helpful. My family and I were very satisfied with our time spent at the hotel."
Evans, Charles - Morristown, NJ, 07/16/2012
"Your breakfast bar lady is always pleasant and ensures that you have everything you need. You can tell that she takes pride in her work and enjoys what she does. Definitely brightens your morning!"
Boulden, Kim, 07/02/12
"The breakfast attendant was very courteous and accommodating. The entire stay was just what I expected from the hotel...near perfect."
Murillo, Tiffany - Richmond V.A., 07-01-12
"We arrived very late at night. The night desk assistant (wish I could remember her name) was extremely nice and accommodating. She really made it comforting to be at your hotel."
Bilz, Paul - Cheektowaga, NY, 07/01/2012
"The room was comfortable, the lobby was very inviting and the beds where very comfortable. Because I have a bad back, I really appreciate the comfort so I could get caught up on very-much-needed sleep."
Walker, Susan - Hampton, VA, 06/28/12
"The night clerk at the desk (very professional) sent the housemen up with a set of towels. Although I know it may not been his job, he was willing to help make sure I got fresh towels."
Carroll, Mario - Atlanta, GA, 06/18/12
"The female clerk at the desk was most pleasant anytime that a request was made or a question asked. Zain was mindful to greet me and other guests upon leaving and entering the hotel. Peggy in the breakfast room was most accommodating and kind, making sure all needs were met and food and beverages were replaced ASAP."
Dansby, Alice - Hockessin, DE 06/09/12
"Love the lady who takes care of the breakfast room in Hampton, VA. I have been staying there since it was built because I attend the College for a music workshop the first week in June every year. She is a beautiful person as well as all of the people who work at this particular one."
Jacqueline Roberts, Wilmington, DE 06/09/12
"Arlette was very, very pleasant (check-in and check-out) as was Donte. The person who prepared the breakfast each morning was super delightful. My husband and I tried to make reservation for next year's ministers conference; but for some reason we were unable to do so. We will be calling back to make reservations in time for next year's conference at the Country Inns & Suites. Thanks and the stay was outstanding!"
Mr. and Mrs Glascoe Mercer - Farmville, NC 06/08/12
"Great hotel! Excellent value with clean rooms, comfortable lobby and good complimentary breakfast. Housekeeping staff did a great job. Everyone was very pleasant and helpful. Please recognize Arlette as an EXCEPTIONAL employee. She is considerate and kind and represents the best in hospitality services. She went above and beyond to be kind to my daughter and to me. She's the BEST!!!!"
Marion, Maria - Bridgewater, MA 06/05/12
"Everyone with whom we came in contact from your organization was absolutely top shelf and first class. We would especially like to mention Peggy who does such a wonderful job with breakfast. (After all, it's always about the food, isn't it??) Our son and his family live in Hampton, VA and we have stayed at several motels in that area over the years. We were not at all satisfied with any of them but this time we rang the right doorbell. Believe me, we WILL be back!!! Thanks to all for a very pleasant experience."
Moore, David - Columbiana, OH 06/04/12
"The entrance and guest area was very comforting. Had soft music playing in the morning and made it very relaxing. The pool and whirlpool area looked very nice, although I did not use on this stay. Room was rather quiet, as well as most of the entire hotel. Found it relaxing."
Weekley, Scott - Mason, OH, 06/02/2012
"The check-in and check-out clerk were awesome. When they heard we had the room reserved as a return from deployment surprise for my husband, they included a romantic package for free."
Dyer, Marci - Hampton, VA, 06/01/2012
"The staff was great and extremely kind. The lady that staffed the breakfast bar was wonderful. I can't remember her name."
Davis, Melinda - Douglasville, GA, 05/29/2012
"The front desk clerk was one of the best I have seen in a hotel. She was so polite and funny and made us feel welcomed and right at home. Just a pure pleasure to converse with. I wish more front desk hostess' were as nice as she was to us. She is definitely an asset to your establishment!"
Bowman, Franka - Midlothian, VA, 05/28/2012
"The staff was friendly. One staff member who helped me the most was Arlette. I was in Hampton for the funeral and burial of my father. Her support and kindness was appreciated. In addition, she went above and beyond my expectations in her helpfulness towards my family. The building seemed well maintained and the staff were very friendly. The location is good."
Schulz, Roy - Tullahoma, TN, 05/26/2012
"I felt like I was in one big happy family. Your staff was so cooperative!"
Moore, Diane - Hyattsville, MD, 5/18/2012
"Overall our stay was very short, less than 24 hours, and everything went smoothly."
Smith, Charlene - Los Angeles, CA, 05/18/2012
"We drove from Philadelphia that morning and arrived about 11.30...well before check in time. The staff allowed us to check in early so we could freshen before the event. It was my 30th reunion so I didn't want to miss any other events."
Taliaferro, Elonda - Cheltenham, PA, 05/18/2012
"The front desk staff was extremely friendly and helpful. Unfortunately I don't remember specific names in order to give appropriate credit. Also the housekeeper assigned to my room did a very nice job servicing my room during the three nights I stayed at the hotel."
Taylor, Deborah - Durham, NC, 5/14/2012
"I cannot think of the young lady who checked us in but she was very pleasant and helpful to our group."
Gordon, Linda - Charlotte, NC, 05/13/2012
"First time we ever stayed at Country Inns and Suites. Was very well pleased. Would recommend it to anyone and would stay with them again. Thank you for all of your hospitality while we were there."
Street, Jack - Wiley Ford, WV, 05/10/2012
"I wish I had noted the names. The staff was very friendly, smiled and made me feel comfortable from the moment I approached the front desk to check in. The cookies are an added treat after a long drive, a comfort food that speaks "welcome home" to me. The check in process went smoothly and I was in my room in no time."
Clark, Wade - Cumberland, MD, 05/10/2012
"Kudos to Pam (desk clerk) and Ralph (Mgr) for all they did to make our group (Harris Retirement Party) comfortable. They went far and beyond to ensure we were taken care of."
Harris, Anthony - Danville, VA, 05/01/2012
"This trip was my first experience with Country Inns & Suites and it was a VERY positive one. Pam on the desk staff was fantastic! In addition to a friendly but professional reception, she recruited me as a Carlson ClubSM member. She predicted I would be back and this is my fourth stay on this business trip. I also expect to return in a week or 10 days for another business trip. Pam was the first exceptional employee, but not the last. The manager, Ralph , was a continual source of recommendations and assistance. I had exposure to many of Ralph's team members over the course of my stays and I continued to be impressed. They worked together in support of the guest and were always pleasant and ready to be of assistance. My stay at Ralph's Country Inns & Suites was a most pleasant experience and I look forward to coming back to visit again soon."
Lockman, Chalmers - Land O Lakes, FL, 4/29/12
"We have stayed at this hotel before. During our last stay we were trying to book for our next trip the following month, but unfortunately the hotel was showing as completely booked. We spoke with the Front desk person, Arlette. She said she would keep a watch for a vacancy for us. Two weeks later she called saying she had an availability and booked our reservation for us for this visit. When we arrived she greeted us by name and took care of our check-in process. She really went above and beyond what we expected. She is the reason we shall continue using this hotel, with personal service from employees who truly care about the customer's experience."
Protin, Arnaud and Eve - Westwood, NJ, 04/23/12
"I can't remember the young lady's name when I checked in on the 20th of April at approximately 10 p.m. and again on the 21st of April at approximately 8 p.m., but it was the same person. She was very professional and enjoyable to talk with. She made you feel that all hotel services would be great! She gave a great first impression and I would definitely recommend the COUNTRY INN & SUITES to family and friends."
Johnson, Bobby - Greenbelt, MD, 04/23/12
"The rooms are very cozy. Love that there is a microwave and refrigerator in the rooms. Love the colors and the decor in the rooms. Love the decor of the dining room area and the reception area."
Gates, Cathy - Washington, DC, 04/23/12
"Loved the Front desk clerk, Pam. She was very courteous. We loved the cleanliness of the room and the bed was awesome!"
Hall, Angela - Montross, VA, 04/30/12
"This was my and my husband's first visit to Country Inn & Suites. It was my husband's birthday and we looked on the internet and found the suites. We read the reviews and, like the old saying, you never believe everything you read or hear. The reviews were a lot of bad things and if we would have gone by that we never would have stayed. I'm glad we followed our own minds. Everyone was friendly, professional and the rooms were clean. I would tell my friends about Country Inn and my husband and I will return. We stayed April 6th through April 8, 2012."
Charity, Denise - Highland Springs, VA, 04/9/12
"Ms. Pam, who took my initial reservation by phone and checked me in, was polite, energetic and helpful."
Millergrant, Anneshia - Hampton, VA, 04/9/12
"The breakfast was an added bonus and thoroughly adequate. We especially were impressed by the woman that managed the breakfast room. She did a great job and was very friendly, cheerful and helpful."
Parris, Herbert - Oakland Park, FL, 04/8/12
"The desk staff and housekeeping were all very nice. Peggy, who does the breakfast bar, does a very nice job of keeping things clean, neat and well stocked."
Woloszyn, Steven and Sharon - West Bloomfield, MI
"I can't remember the name of the young lady who checked me in, but she was extremely pleasant. Your hotel is by far the best value for the price."
Worthey, Sherry - Richton Park, IL, 03/25/12
"The lady who checked us in was extremely accommodating. We had traveled for hours and were extremely tired and she allowed us to do early check-in."
Woods, Jasmin - Fairfax, VA, 03/19/12
"The front desk lady was very nice when we checked in. She accommodated my request to have our friends have a room right next door to my room."
Thyson, Nancy - Manassas, VA, 02/25/2012
"Wonderful front desk and maid staff. All were very friendly and addressed my needs quickly."
Burgunder, Mark - San Diego, CA, 02/29/2012
"Sorry I did not catch the names of the staff but they were all responded very professionally and were well dressed. They were very accommodating"
Powell, Wayne - Maryland, 3/1/2012
"The lady during the week that checks us in is very professional and very kind. She has always helped us to the best of her ability and seen to it that we are checked in a very timely manner.. Her name is Arlette"
Creger, Dana - Hampton, VA, 02/28/2012
"Arletta checked us in and then checked us out of our rooms. She was very pleasant and welcoming each time we saw her. She happily accommodated our request for charging different credit cards to split up the room costs. Carmen took care of our rooms and she did a great job keeping the rooms clean."
Alonge, Pamela - Toms Brook, VA, 2/26/2012
"Very Friendly staff, made me feel like home."
Mendez, Marcelino - Columbus, GA - 3/4/2012
"Please forgive me for not writing the staff members name down but in all of my haste I forgot. However, everyone was great. The lady that prepares the breakfast remembered me and that made me feel REAL good. I always stay at Country Inns and Suites and I do highly recommend the property. This time a colleague of mine, Ardelle Thompson, booked reservations on my praise for the site. The lady that checked me in, was great! She informed me of Welcome to Club Carson and I am very happy about that. My rate was great! to be a senior sure pays off. Thank you" -
Robinson, Wendy - Windsor Mill, MD - 01/21/2012
"I dealt mostly with Donte' and Ms. Peggy. They were very pleasant and family oriented.
We came to the Country Inns & Suites and left to check out other Hotels. We came back in approximately 30 minutes. Country Inns and Suites were leaps and bounds above the other hotels we checked out.
This is where I will stay when I'm in town.
Please give your staff my regards and my thanks.
Mrs. Joyce (Shelly) Gibson
PS...I was in town attending my sister's funeral and I was comforted by your staff.
Thank you" - Gibson, Joyce - Chesterfield, VA - 01/28/2012
"Room is very comfortable and never smells like a hotel room, unlike most other hotels. The specific hotel I stayed at is not listed in the next few screens. It is located off Hardy Cash Dr in Hampton, VA" - Johnson, Aarika - Washington, DC, - 2/9/2012
"Excellent customer service by Arlett, Front Desk Asst Mgr, I believe. Great personality, and smile. Ms. Peggy who prepared breakfast; made sure breakfast area was cleaned and stocked. They are two of the MAIN reasons that I returned and would return in the future." -Jeffrey, Lee - Atlanta, GA, - 01/30/2012
"The front desk clerk was extremely helpful. I can't remember her name but she checked my group in on Friday evening and she checked us out on Sunday." -Randolph-King, Gloria - Greensboro, NC, -02/10/2012
"Pam, Peggy and Donte were fantastic...even staff that I passed running in or out were nice. In fact the cleaning crew were fun to joke with and very accommodating. Thank you for a great stay and please be a blessing to the staff mentioned...Peggy even gave me a hug when she saw I was leaving. Thanks. Meant a lot and I have never experienced that sort of care from staff. I drove alllll the way down from New York to be with my partner who is in the Air Force preparing for deployment, so they made the holiday weekend even better than what it was already. In fact, I almost went to the top ranked hotel in the area, Embassy Suites, but choose you all because I couldn't believe the amazing reviews online - PLUS the value! You lived up to the hype...THANK YOU AND GOD BLESS. HAPPY NEW YEAR!!!!" - Tharon Moore, Troy, NY 01/02/2012
"Everyone was delightful. The breakfast staff was efficient and the hot food offered was different each morning. The head housekeeping was helpful in getting us extra towels when we asked. Front desk guys and girls were always pleasant when we asked about anything from directions to amenities. I forgot to give them our Carlson Card #. I would appreciate this stay being credited to us. If you have any questions, don't hesitate to contact us." - Michael Hogue, Titusville, FL 1/1/2012
"Awesome service during check-in and check-out. Love the smell of the lobby when you enter the building! We have stayed here the last three years. We visit to wrestle at the VA Duals. We'll see you again next year!!" - Teresa Meagher, Lexington, SC, 1/16/12
"Please forgive me for not writing the staff members name down, but in all of my haste I forgot. However, everyone was great. The lady that prepares the breakfast remembered me and that made me feel REAL good. I always stay at Country Inns and Suites and I do highly recommend the property. This time a colleague of mine, Ardelle Thompson, booked reservations on my praise for the site. The lady that checked me in was great! She informed me of Welcome to Club Carlson and I am very happy about that. My rate was great! To be a senior sure pays off. Thank you." - Wendy Robinson, Windsor Mill, MD 1/22/2012
"The staff was the brightest spot of my stay. They were always prompt and courteous. Although I don't remember with 100% certainty, I believe Pam, who checked me in on Wednesday evening deserves praise and recognition." - Eric Palmer, Richmond, VA 1/20/2012"