Contact Us  
Address:
17612 Valley Mall
Hagerstown  Maryland  21740  US
LAT: 39.621977 LONG: -77.76943
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (301) 582-5003 Fax: +1 (301) 582-3529

Email:
cx_hgtn@countryinns.com

Country Inn & Suites By Carlson, Hagerstown, MD

http://www.countryinns.com/hagerstown-hotel-md-21740/mdhagers

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 178 traveler reviews
Ranked #11 of 21 hotels in Hagerstown
  • Certificate of Excellence 2014
    Certificate of Excellence 2014

Traveler rating

  • Excellent
    83
  • Very Good
    49
  • Average
    23
  • Poor
    15
  • Terrible
    8

Type of Traveler

  • traveler_type_families
    Family
    69
  • traveler_type_couples
    Couples
    48
  • traveler_type_solo
    Solo travel
    4
  • traveler_type_business
    Business
    19

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Country Inn & Suites Hagerstown, MD Lodging in Hagerstown, Maryland Hagerstown Hotel's Pool Hagerstown Hotel with Fitness Center Dining in Hagerstown
Traveler Photos
Moldy leak Exterior Night living dinig kitchen area entrance to bedroom nice jaccuzi tub

Most Recent Traveler Reviews:

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  • Andrew S
    Martinsburg, United States
    “Horrible Room”
    Reviewed 
    February 08, 2015
    Trip type: 
    Couples
    Our room was very dingy. I do not plan on staying there again. Our Exec King Suite was quite small to my standards for the price. The furniture in our room had holes and was stained. The pool area had paint peeling and drooping. The check-in staff was the best part of the whole thing. Oh, and the TV channels kept cutting in and out!
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Stacie B, General Manager at Country Inn & Suites/Hagerstown, responded to this review,
    February 09, 2015
    Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We are currently in the process of updating all of our rooms. We are just finished with freshly painted walls and now are waiting for our new bedding and carpet to arrive. I do sincerely apologize the room was not up to standard, but we are working very hard to make sure it does not happen again.
  • lindapU1689ET
    “Hotel”
    Reviewed 
    January 13, 2015
    Trip type: 
    Family
    Very nice experience. We were travelling from Florida and booked after reading reviews on Trip Advisor. The hotel is clean and the beds were very comfortable. The hot breakfast was nice. Staff were extremely helpful and friendly. Convenient to shopping and area restaurants. We would definitely stay again.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Connie Y
    Falling Waters, United States
    “Relaxing stay”
    Reviewed 
    January 12, 2015
    Trip type: 
    Couples
    We really enjoyed our stay! It was very relaxing. The staff was very friendly, our room was clean, the breakfast was great, and the hotel is very warm and inviting. The jacuzzi in the room was very nice and very clean. Our stay was quiet and relaxing.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.