Address  l  Telephone  l  E-mail   l   Map  
Address:
7120 South Springs Drive
Franklin,  Tennessee  37067  US
LAT: 35.953123 LONG: -86.81567
View and Explore

Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (615) 778-0321 Fax: +1 (615) 778-0322

Email:
cx_cool@countryinns.com

Country Inn & Suites By Carlson, Cool Springs, TN

http://www.countryinns.com/franklin-hotel-tn-37067/tncool

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 416 traveler reviews
Ranked #5 of 21 hotels in Franklin

Traveler rating

  • Excellent
    212
  • Very Good
    118
  • Average
    46
  • Poor
    22
  • Terrible
    18

Type of Traveler

  • traveler_type_families
    Family
    156
  • traveler_type_couples
    Couples
    108
  • traveler_type_solo
    Solo travel
    18
  • traveler_type_business
    Business
    93

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Cool Springs, Tennessee Hotel Franklin, Tennessee Lodging Cool Springs, TN Accommodations Franklin Hotel Rooms Hotel Rooms in Franklin, TN
Traveler Photos
20160327_205352_large.jpg Princess Barbie pillows...purchased at Toys'R Us? Breakfast Area King bed room 404 King bed room 404

Most Recent Traveler Reviews:

Language: 
Sort by: 
  • 351reginaa
    “ok stay”
    Reviewed 
    April 16, 2016
    Trip type: 
    Family
    Bathroom ammenities, well had to ask for. Funny thing the hotel lobby had better toilet tissue then you got in your room Go figure that!!! Rooms clean Coffee available good Never could get there in time for cookies, but they were there. Over an ok place to stay.
    Stayed 
    April 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review,
    April 19, 2016
    Hello 351Reginaaa, We are delighted to read your review. Its Cute! It's nice to hear you enjoyed our clean rooms and coffee a plenty! Sorry you missed out on cookies, we make them all day and will make sure there are cookies waiting for you if you promise to come back and let us serve you. Oh and the toilet paper is the the same .... {front desk gets theirs off the maid carts that furnish your room! Hope to see you again soon!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.