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Address:
7120 South Springs Drive
Franklin,  Tennessee  37067  US
LAT: 35.953123 LONG: -86.81567
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (615) 778-0321 Fax: +1 (615) 778-0322

Email:
cx_cool@countryinns.com

Country Inn & Suites By Carlson, Cool Springs, TN

http://www.countryinns.com/franklin-hotel-tn-37067/tncool

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 237 traveler reviews
Ranked #7 of 21 hotels in Franklin
  • Certificate of Excellence 2014
    Certificate of Excellence 2014

Traveler rating

  • Excellent
    136
  • Very Good
    58
  • Average
    25
  • Poor
    8
  • Terrible
    10

Type of Traveler

  • traveler_type_families
    Family
    74
  • traveler_type_couples
    Couples
    60
  • traveler_type_solo
    Solo travel
    14
  • traveler_type_business
    Business
    60

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Cool Springs, Tennessee Hotel Franklin, Tennessee Lodging Cool Springs, TN Accommodations Franklin Hotel Rooms Hotel Rooms in Franklin, TN
Traveler Photos
CountryInn&Suites CoolSprings  ExteriorDay Let's lay some of the ties except why not skip every other one in front of the desk. Would you like to sit in front of this beautiful fireplace? More unfinished construction on floors and walls. Did they run out of floor tiles?  Why the taped paper sidewalk?  What are they trying to keep cl

Most Recent Traveler Reviews:

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  • TennesseeDreamer
    Tennessee
    “Just what our family needed...”
    Reviewed 
    February 17, 2015
    Trip type: 
    Family
    We stayed here while visiting family in the Nashville area. This location seemed new, up to date, clean, convenient and reasonably priced. No problems during our stay. We will consider this location for future stays in the Franklin area.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review,
    February 21, 2015
    We are so grateful to read your nice review of our Hotel. It's so nice to hear how your family enjoyed their stay and how nicely everything worked for you. You have validated our efforts which means so much to us. We have updated our common areas for a fresh clean look, added more space, and more amenities like our market. We love our new colors and comfy setting. Glad you enjoyed it too! Again thanks for reaching out. We want to see you again. Please come back so we may serve you again.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.