the 1st floor is usually the smoking floor, and this hotel recently converted to non smoking, so perhaps a room on an upper floor might be more amiable (steakchef_11)
Dec 21, 2014
312 was great right next to elevator. (Mizb29)
Nov 23, 2014
Just Keep Driving. Do NOT stay here unless you are a greasy railroad/road worker. (Jen S)
Aug 23, 2014
call direct to reserve rooms. (linda t)
Aug 05, 2014
Most Recent Traveler Reviews:
“Not your normal Country Inn”
December 28, 2014
Sadly this is not what you would normally experience at a Country Inn. The place needs to be thoroughly cleaned! It actually gave us the feeling of a no tell motel. On a good note, The staff was more than helpful. The lobby area is clean and maintained. The pool are is clean and maintained. Once a good scrubbing, dusting, and cleaning is done, It may have potential.
Review collected in partnership with this hotel
y00nchi, General Manager at Country Inn & Suites By Carlson, Elk River, responded to this review,
February 05, 2015
We apologize for the disappointments you experienced during your stay in regards to the cleanness of room. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal in regards to your experience. We are currently taking the steps necessary to improve the cleanness of hotel. Please know that your comments are valued, and your suggestions will be used to consider improvements in the future. Thanks.