If you did not receive your Gold Points®, please call Member Services (please have your 16-digit Club Carlson number available):
- in the United States and Canada call +1 (888) 288-8889
- in the Caribbean, Mexico, Central and South America call +1 (402) 501-5623
- in Europe, the Middle East and Africa call +44-20-794-90378
- in Asia and the Pacific call +61-2-9320-4477.
If you did not receive your airline miles, please contact the Airline directly should have awarded your miles.