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Address:
600 Tracy Trail
Crystal Lake,  IL  60014  US
LAT: 42.228557 LONG: -88.29775
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (815) 477-3500 Fax: +1 (815) 477-0189

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Reservations

Country Inn & Suites By Carlson, Crystal Lake, IL

http://www.countryinns.com/crystal-lake-hotel-il-60014/ilcryst

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 96 traveler reviews
Ranked #1 of 4 hotels in Crystal Lake
  • Certificate of Excellence 2015
    Certificate of Excellence 2015

Traveler rating

  • Excellent
    52
  • Very Good
    26
  • Average
    8
  • Poor
    9
  • Terrible
    1

Type of Traveler

  • traveler_type_families
    Family
    42
  • traveler_type_couples
    Couples
    8
  • traveler_type_solo
    Solo travel
    1
  • traveler_type_business
    Business
    26

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Crystal Lake, Illinois Hotel Evening View at Crystal Lake Accommodations Crystal Lake, IL Hotel's Fireside Lobby King Guest Room at Lodging in Crystal Lake Queen Guest Room at Crystal Lake, Illinois Hotel
Traveler Photos
CountryInn&Suites CrystalLake GuestRoomDouble missing something run down room dreary hall Escritorio para trabajo

Most Recent Traveler Reviews:

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  • Mark P
    Elk Grove Village, United States
    “Room smelled”
    Reviewed 
    July 01, 2015
    Trip type: 
    Family
    Room smelled (a/c unit was omitting a horrible odor) and was dirty with stains in the carpet. Beds were uncomfortable and there were not enough pillows in the room. Pool was decent and breakfast was satisfactory.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Kristy L
    Evansdale, Iowa, United States
    “Great Hotel”
    Reviewed 
    June 26, 2015
    Trip type: 
    Family
    I would stay here in a minute, I can not say any thing bad about it. the staff was great I was there for a wedding noticed that a button was gone from my shirt they were ready with needle and thread. Staff made you feel like you were vips.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Neil B
    Maplewood
    “Crystal Lake Il stay”
    Reviewed 
    June 15, 2015
    Trip type: 
    Family
    We went to visit family and selected this hotel based on reviews. First the positives, the staff was very friendly and helpful, check in and out was efficient, plenty of parking and it is a good location, a few minute drive from the downtown. It was very nice that I was given a military discount which saved us $30/night. Our room and the bathroom was very clean and in good repair. The room was large with a couch, coffee table and desk, the decor was decent. The negatives, our room had a stale smoke odor (even though it is a non smoking hotel), the A/C was loud (but thankfully worked well) and unfortunately there was a boys baseball tournament in town. Our room was next to a room full of boys who being boys, were loud and having fun until the late hours of the night. The noise kept me awake. They have a breakfast which I didn't use but my bro said it was a standard hotel breakfast, scrambled eggs, sausage, waffle maker, etc. I would stay there again, it was clean, they have a nice staff and it was a decent room.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, IL, responded to this review,
    June 17, 2015
    Dear Neil B, First we would like to thank you for your service! I am glad we were able to save a you a little money when you visited us. I am so sorry that the neighboring group disturbed your sleep. We have spoken with our overnight team to make sure we are actively walking the halls at night to ensure that we are eliminating any unnecessary noise or disturbances. Thank you for choosing to stay with us and we hope to see you again real soon! Sincerely, Your Country Inn Team.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.