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Address:
600 Tracy Trail
Crystal Lake,  IL  60014  US
LAT: 42.228557 LONG: -88.29775
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (815) 477-3500 Fax: +1 (815) 477-0189

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Reservations

Country Inn & Suites By Carlson, Crystal Lake, IL

http://www.countryinns.com/crystal-lake-hotel-il-60014/ilcryst

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 103 traveler reviews
Ranked #1 of 4 hotels in Crystal Lake
  • Certificate of Excellence 2015
    Certificate of Excellence 2015

Traveler rating

  • Excellent
    52
  • Very Good
    29
  • Average
    10
  • Poor
    11
  • Terrible
    1

Type of Traveler

  • traveler_type_families
    Family
    44
  • traveler_type_couples
    Couples
    9
  • traveler_type_solo
    Solo travel
    1
  • traveler_type_business
    Business
    28

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Crystal Lake, Illinois Hotel Evening View at Crystal Lake Accommodations Crystal Lake, IL Hotel's Fireside Lobby King Guest Room at Lodging in Crystal Lake Queen Guest Room at Crystal Lake, Illinois Hotel
Traveler Photos
CountryInn&Suites CrystalLake GuestRoomDouble missing something run down room dreary hall Escritorio para trabajo

Most Recent Traveler Reviews:

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  • Rob S
    Kenosha, United States
    “Clogged Shower drain”
    Reviewed 
    August 31, 2015
    Trip type: 
    Couples
    Drain so clogged stuff came out of the drain. Shower head also plugged up and water only really came out of half the head. The elevator was so slow you could probably walk up and down the stairs and beat the elevator to your floor. The staff was excellent
    Stayed 
    August 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Janis N
    Minot, United States
    “Hotel STAY”
    Reviewed 
    August 03, 2015
    Trip type: 
    Family
    The room was clean. Had a microwave and refrigerator. The staff was hospitable. Breakfast was great. It would have been nice to have a continuous fan within the air conditioning system. Overall very good experience.
    Stayed 
    August 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Chris R
    Anchorage, Alaska
    “Dirty, bad breakfast, loud rooms”
    Reviewed 
    July 27, 2015
    Trip type: 
    Business
    This did not go well. The room was very dirty - stuff on the floor, hairs in the bathtub and other dirty things. The adjoining room had a person watching TV very loudly late at night. I banged on the door, but no response. I stuffed every towel on the door, but no better. There was no food at breakfast, perhaps they just got slammed
    Stayed 
    July 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review,
    July 29, 2015
    Dear Chris R, I am so sorry that this was your experience during your stay. I am working with the housekeeping team to ensure that a similar mistake like this does not occur again. Thank you for letting us know as it gives us an opportunity to make the necessary changes. Sincerely, Your Country Inn Team
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.