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Address:
3707 Route 281
3707 West Road (GPS Users)
Cortland  New York  13045  US
LAT: 42.586539 LONG: -76.21184
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 753-8300 Fax: +1 (607) 753-8301

Email:
cx_cort@countryinns.com
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Country Inn & Suites By Carlson, Cortland, NY

http://www.countryinns.com/cortland-hotel-ny-13045/nycort

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 324 traveler reviews
Ranked #1 of 9 hotels in Cortland
  • Certificate of Excellence 2014
    Certificate of Excellence 2014
  • GreenLeader Bronze
    GreenLeader Bronze

Traveler rating

  • Excellent
    202
  • Very Good
    101
  • Average
    13
  • Poor
    7
  • Terrible
    1

Type of Traveler

  • traveler_type_families
    Family
    181
  • traveler_type_couples
    Couples
    53
  • traveler_type_solo
    Solo travel
    11
  • traveler_type_business
    Business
    41

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Country Inn & Suites Cortland, NY Lodging in Cortland, NY Cortland Hotel Lobby Cortland Hotel Room Suites in Cortland
Traveler Photos
CountryInn&Suites Cortland ExteriorNight The hotel frontage our room Bus pulling into a parking spot just in front of a guest room 45 minutes of bus idling starting at 6:10am

Most Recent Traveler Reviews:

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  • Brittany P
    Verona, United States
    “Wonderful Stay”
    Reviewed 
    March 24, 2015
    Trip type: 
    Family
    When we first arrived the front desk personnel greeted us accordingly and provided a thank you gift for choosing them. They answered all questions and/or concerns I had about the stay,amenities, and location to restaurants and recreation. They later called to our room to check on us which was very sweet. We arrived back to the hotel very late and there was someone there to greet us with a smiling face. I asked further about dinner locations and other areas of recreation. I was provided with a map of the area as well as suggested recreation and restaurants. The room was very clean which is a must because I always bring my own cleaning stuff just in case. The complimentary breakfast was spectacular with great food choices and time availability even the kids enjoyed the choices. I particulary liked the cold lemon water, coffee and cookies offered in the lobby off hours. The pool hours were adequate and the pool was clean. When I asked for a few extra hand towels and toilet paper rather than having housekeeping tend to a room that didnt need the service, they didn't question me like most other hotels and provided me with the items I requested. I ended up joining Club Carlson because of the service I received at this particular location and look forward to staying at other locations as well. The pricing I received for the room was reasonable for the dates I selected which was somewhat influential in my choice to stay here. This was the first time we had stayed at a Country Inn & Suites. The one issue I had and it really wasnt an issue because I forgot to mention it, is that room 327 has a slow moving sink drain in the bathroom. Everything else met and exceeded expectations. Thanks. The kids even loved it and asked if we could stay there again in the future.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review,
    March 25, 2015
    Dear Brittany, I am so glad that you chose to stay with us while in Cortland and found that you enjoyed our hotel. We always do our best to ensure that you and your family have a great stay while with us. I am so glad that your children enjoyed the breakfast and that the room was as clean as you hoped it would be. We look forward to hosting each and every visit that you and your family make to the Cortland Area and hope to ALWAYS exceed your expectations! Thank you again and have a wonderful rest of the day!
  • Jesse D
    York, PA, United States
    “Good Value”
    Reviewed 
    March 20, 2015
    Trip type: 
    Business
    All aspects of my stay were positive. I used the business center, fitness room, and enjoyed the breakfast. All were positive experiences. The room was comfortable, with a quiet heater, a spacious bathroom and a nice flat screen TV with plenty of channel options.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review,
    March 25, 2015
    Dear Jesse D., Thank you so much for your wonderful response regarding your recent stay with us. We are so glad that you were able to enjoy so many of the amenities that we offer, including breakfast and our fitness center. Also, if you are ever with us and have additional fitness needs, we do offer you the use of our membership at a local facility that is a little larger than our in house one. I do thank you again and look forward to meeting you during your next visit with us. Have a wonderful rest of the day!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.