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Address:
580 Dickens Place NE
Concord,  North Carolina  28025  US
LAT: 35.463263 LONG: -80.58485
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Reservations:
+1 (800) 596-2375 (US/Canada Toll-free)

Telephone: +1 (704) 793-6777 Fax: +1 (704) 262-3352

Email:
cx_conc@countryinns.com

Country Inn & Suites By Carlson, Concord (Kannapolis), NC

http://www.countryinns.com/concord-hotel-nc-28025/ncconco

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 167 traveler reviews
Ranked #13 of 24 hotels in Concord

Traveler rating

  • Excellent
    81
  • Very Good
    43
  • Average
    20
  • Poor
    10
  • Terrible
    13

Type of Traveler

  • traveler_type_families
    Family
    73
  • traveler_type_couples
    Couples
    30
  • traveler_type_solo
    Solo travel
    8
  • traveler_type_business
    Business
    22

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Visit This Concord, NC Hotel Concord Hotel's Lobby Concord Hotel Rooms Whirlpool Suites in Concord, NC Concord Hotel Suites
Traveler Photos
great chair gas station view- Gas station view! this was our quiet room! NOT! Beautiful fall colors 11/14

Most Recent Traveler Reviews:

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  • edward357
    Butler, Pennsylvania
    “Great stay”
    Reviewed 
    February 23, 2015
    Trip type: 
    Business
    Very clean, warm and friendly feel in the room along with the sitting area when you arrive in the lobby and the staff was awesome, very helpful and understanding. They went above and beyond to make us feel like we were at home.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Kevin M
    concord, nc., United States
    “Had a tub, but not a hot tub”
    Reviewed 
    January 05, 2015
    Trip type: 
    Family
    The hot tub was not working the entire 3 night's that we stayed there. Breakfast was good, but the attendant had a problem keeping the basic items stocked (ex. milk, coffee, butter, plates, bowls, fruit). We had to continually ask for more items to be brought out. Staff were very friendly, hotel was clean and very quiet. I would recommend this to anyone who wants a nice place to stay off of the highway.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Brad M
    Flowery Branch, GA, United States
    “This is THE place to stay!”
    Reviewed 
    December 30, 2014
    Trip type: 
    Family
    My wife, who is disabled, and I were going to be returning home to Georgia after visiting relatives in Maryland. She is having a hip replacement in three weeks and is extremely uncomfortable riding in our van (even though I made up a bed for her in the back). I was looking for a place to stay to break the trip into shorter segments for her comfort. I shopped online (I think it was on Expedia.com) and found the hotel. It sounded nice and had a reasonable room rate. Rather than booking through Expedia, I called the hotel directly and spoke to Andy. He told me a little more about the hotel and got me an even better rate, so I booked the room. When we arrived at the hotel three weeks later (at the end of our two-week trip), I was tired and merely hoping for a comfortable place to stay. I was pleasantly surprised. The hotel was very easy to get to from the interstate. The hotel and grounds were neat and clean and looked very inviting. The front desk staff (Britney and Dustie) was extremely pleasant and very helpful. Check-in took about three minutes. Going to the room I was impressed that the hallways/elevator/etc. did not have the old, musty smell you find in many hotels. Everything was clean, bright and smelled fresh. The maids we encountered in the hallway were cheerful and enthusiastic about welcoming us. The room and bathroom were very clean, well kept, and smelled fresh. The king bed was terrific - extremely comfortable! The easy chair and ottoman were equally comfortable. I was thrilled to find the extra large shower! My wife's physical problems make it almost impossible for her to bathe herself, and the large shower made it easy for me to help her out. The room was quiet - no traffic noise at all. We slept very well. The next morning I went to breakfast during the last 30 minutes of the 6:00-9:30 breakfast hours. There was still a nice selection of hot items - omelets, sausage, oatmeal, etc. The items were not dried out and stale - obviously someone had taken care to restock and put out fresh items periodically. After a good breakfast, the 12:00 checkout time allowed us to go back to bed for a short nap! The checkout process was as easy and fast as check-in. The staff was still cheerful and treated us like they didn't want to see us go. Well done to Andy, Britney, Dustie, Assistant GM Ashley Kepley, and the housekeeping staff!!! They run a tight ship and made us feel very welcome and comfortable. In 63 years of travelling around the world, I have NEVER had as good an experience as I had at the Country Inn & Suites, Concord, North Carolina. I look forward to being able to stay there again, and will go out of my way to schedule future trips to allow it.
    Stayed 
    December 2014
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.