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Address:
7051 McCutcheon Road
Chattanooga,  Tennessee  37421  US
LAT: 35.046634 LONG: -85.15490
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (423) 899-2300 Fax: +1 (423) 899-2282

Email:
cx_chtn@countryinns.com

Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, TN

http://www.countryinns.com/chattanooga-hotel-tn-37421/tnchatta

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 256 traveler reviews
Ranked #32 of 98 hotels in Chattanooga
  • Certificate of Excellence 2014
    Certificate of Excellence 2014

Traveler rating

  • Excellent
    132
  • Very Good
    65
  • Average
    32
  • Poor
    18
  • Terrible
    9

Type of Traveler

  • traveler_type_families
    Family
    115
  • traveler_type_couples
    Couples
    52
  • traveler_type_solo
    Solo travel
    11
  • traveler_type_business
    Business
    31

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Welcoming Chattanooga Accommodation Chattanooga, TN Hotel's Fireplace Hotel Rooms in Chattanooga, Tennessee Chattanooga, TN Accommodations Chattanooga Whirlpool Suite
Traveler Photos
Exterior Room/suite area Hotel hallway Room/Suite area Front entrance to the hotel

Most Recent Traveler Reviews:

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  • Kendra W
    Atlanta, United States
    “Not a good experience”
    Reviewed 
    February 16, 2015
    Trip type: 
    Couples
    The hotel location is off the beat and path on a rough looking area for one. Bed was uncomfortable, shower pressure was a weak stream, breakfast was a good selection, employee customer service was lacking in all areas checking in, room cleaning service and check out. The pool was not heated at all. The Local experience package we purchased sucked because they didn't have any tickets to attractions upon checking in, they didn't give us gift cards until our second day stay but we had already spent $60 to do the Aquarium. Overall, I wouldn't recommend.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Carlson at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review,
    February 19, 2015
    Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed our breakfast selection. We apologize for the disappointing service you received from the staff including the issue of the tickets not being available. We want to make sure our guests are comfortable and receive the best service. Please note we take each review very serious as this help fine tune our operations, we hope you will give us another chance so we may make this right for you.
  • jk111085
    Sewanee, Tennessee
    “Great romantic stay”
    Reviewed 
    February 13, 2015
    Trip type: 
    Couples
    The hotel was very clean and well maintained. The desk clerk was very friendly and helpful. We enjoyed the jacuzzi immensly. We took advantage of the complimentary breakfast it was very good, the staff in there was very accomadating.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Adam M
    Blairsville, United States
    “family stay”
    Reviewed 
    February 10, 2015
    Trip type: 
    Family
    overall stay was average. fitness center needs an overhaul. equipment is outdated, the ac/heater does not work and the room needs a good cleaning. ceiling fan in the room did not work. breakfast was decent but biscuits were hard and not very good. complimentary coffee was not fresh and sometimes no coffee at all. location is good and would stay again but these issues need to be addressed.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review,
    February 19, 2015
    Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed our breakfast selection. We apologize for the disappointing service you received from the staff including the issue of the tickets not being available. We want to make sure our guests are comfortable and receive the best service. Please note we take each review very serious as this help fine tune our operations, we hope you will give us another chance so we may make this right for you.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.