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Address:
7051 McCutcheon Road
Chattanooga,  Tennessee  37421  US
LAT: 35.046634 LONG: -85.15490
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (423) 899-2300 Fax: +1 (423) 899-2282

Email:
cx_chtn@countryinns.com

Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, TN

http://www.countryinns.com/chattanooga-hotel-tn-37421/tnchatta

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 248 traveler reviews
Ranked #31 of 98 hotels in Chattanooga
  • Certificate of Excellence 2014
    Certificate of Excellence 2014

Traveler rating

  • Excellent
    130
  • Very Good
    61
  • Average
    31
  • Poor
    17
  • Terrible
    9

Type of Traveler

  • traveler_type_families
    Family
    112
  • traveler_type_couples
    Couples
    49
  • traveler_type_solo
    Solo travel
    11
  • traveler_type_business
    Business
    29

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
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Traveler Photos
Exterior Room/suite area Hotel hallway Room/Suite area Front entrance to the hotel

Most Recent Traveler Reviews:

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  • jenniferj816
    “Not much to brag”
    Reviewed 
    January 13, 2015
    Trip type: 
    Family
    All lights were unplugged in the room. There were two phones, neither worked. Front desk said nothing could be done until Monday. So no wake up call. Was told shuttle was not available, but I could call a cab. Linens for pullout were not clean and pillows in the closet were not as well.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Rene B, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review,
    January 27, 2015
    Dear Jennifer J, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the linen with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.