I prefer top floor. Only 2 floors with no elevator. I was willing to carry my luggage up the stairs. I was offered a ground floor room. (Jax P)
Jan 24, 2016
Personally I like the suites, think any room would service your needs (wbrels)
Dec 14, 2015
The Suites were awesome. (Leolaw57)
Oct 03, 2015
Ask for bottom floor room if you have trouble managing stairs. (Kalia H)
Sep 17, 2015
Use a credit card at check in instead of a debit card. (Danielle M)
Sep 14, 2015
Most Recent Traveler Reviews:
Boone, North Carolina
January 25, 2016
We arrived exhausted from being in airports all day. Our room was quiet and the beds were comfortable. The bathroom was not clean. I cleaned it myself because I was tired and just wanted to go to bed. We discovered soda, pizza and leftover pie in the fridge. Bathroom was very nasty
Review collected in partnership with this hotel
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review,
January 26, 2016
Thank you for taking the time to complete our guest satisfaction survey.
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed them with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. As you saw we are in the middle of a major renovation of our hotel that will address your concerns.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. If you would like to discuss these issues further please feel free to contact me at the hotel.
Front Office Manager