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Address:
2541 Little Rock Road
Charlotte  North Carolina  28214  US
LAT: 35.243918 LONG: -80.93615
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (704) 394-2000 Fax: +1 (704) 394-7467

Email:
cx_chrl@countryinns.com

Country Inn & Suites By Carlson, Charlotte I-85 Airport, NC

http://www.countryinns.com/charlotte-hotel-nc-28214/nccharl

TripAdvisor Traveler Rating:

3.0 of 5 stars
Based on 238 traveler reviews
Ranked #114 of 171 hotels in Charlotte

Traveler rating

  • Excellent
    31
  • Very Good
    49
  • Average
    62
  • Poor
    40
  • Terrible
    56

Type of Traveler

  • traveler_type_families
    Family
    67
  • traveler_type_couples
    Couples
    41
  • traveler_type_solo
    Solo travel
    26
  • traveler_type_business
    Business
    57

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.0 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.0 of 5 stars
  • Cleanliness
    3.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Country Inn & Suites Charlotte Airport Comfortable Accommodations in Charlotte, NC Charlotte Hotel with Fitness Center Hotel in Charlotte with an Outdoor Pool Charlotte Airport Hotel's Pool View
Traveler Photos
Country Inn & Suites By Carlson, Charlotte Country Inn & Suites By Carlson, Charlotte Country Inn & Suites By Carlson, Charlotte Country Inn & Suites By Carlson, Charlotte Country Inn & Suites By Carlson, Charlotte

Most Recent Traveler Reviews:

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  • terryo926
    “This place is a disaster”
    Reviewed 
    April 22, 2015
    Trip type: 
    Family
    Stay away from this place. It is tired dirty and the night time employees showed attitude and surliness. You can't call for a shuttle but must wait for the one every 30 minutes-We waited an hour. Ice machine didn't work, phone in room didn't work, dirty wall in bathroom, TV was finicky. Fitness room had an out of order sign on it.
    Stayed 
    April 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Amy Jo J
    Lexingon, SC, United States
    “stressful visit....ugh”
    Reviewed 
    April 10, 2015
    Trip type: 
    Family
    On the first day of our vacation...our Wake up call was 10 mins late. This only gave us 15 ,mins to get ready to catch the shuttle! (7days later) ....When we came back from our vacation the Airport Shuttle was 45 mins. late. We called the hotel 3 times and they said he was on the way....we felt sick after waiting for 45 mins in the shuttle zone! We were hungry and it was after 9pm with our child....ugh! The shutlle driver never apologized for being late but was nice....which was very strange??? We will pick a different CLT hotel next time! UGH UGH UGH!!!
    Stayed 
    April 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Tara_GeneralManager, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review,
    April 16, 2015
    Dear Amy Jo J, Thank you for taking the time to give us your candid feedback. My sincerest apologies for the lapse in service you experienced with your wake up call and the delay with our shuttle. I have reviewed both your comments here and on our internal guest survey you received with my staff and have used your situation as a training opportunity for my front desk and shuttle team. Although I can understand why you would pick a different hotel next time you visit our city I would however like to invite you and your family back as our special guests the next time you find yourself in Charlotte for an opportunity to impress you the second time around. Please contact me personally at the hotel to discuss this further 704-394-2000. Yours in Hospitality,
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.