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Address:
923 Maple Hill Road
Bloomington  IL  61704  USA
LAT: 40.48657 LONG: -89.0318
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (309) 828-7177 Fax: +1 (309) 828-4601

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Hotel Information

Country Inn & Suites By Carlson, Bloomington-Normal West, IL

http://www.countryinns.com/bloomington-hotel-il-61704/ilblocty

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 149 traveler reviews
Ranked #9 of 23 hotels in Bloomington
  • Certificate of Excellence 2015
    Certificate of Excellence 2015

Traveler rating

  • Excellent
    55
  • Very Good
    49
  • Average
    20
  • Poor
    20
  • Terrible
    5

Type of Traveler

  • traveler_type_families
    Family
    71
  • traveler_type_couples
    Couples
    24
  • traveler_type_solo
    Solo travel
    4
  • traveler_type_business
    Business
    29

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Bloomington-Normal, IL Hotel Hotel in Bloomington-Normal Normal Hotel's Lobby Fitness Center at Normal, IL Hotel Normal, IL Hotel Amenities
Traveler Photos
Picture of whole in the ceiling outside of room I had mentioned in my review. Country Inn & Suites Exterior Hotel Lobby Front doors Country Inn Suites Bloomington ILExterior

Most Recent Traveler Reviews:

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  • Greg L
    McHenry, United States
    “Internet”
    Reviewed 
    June 19, 2015
    Trip type: 
    Business
    Internet service was not available for two days of three days of our visit. ISP was poor, someone said there are better providers in the area .Great location, rooms are comfortable, staff is very accommodating. Parking is a little tight.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Katelyn C
    Bloomington, United States
    “Bad room service”
    Reviewed 
    June 14, 2015
    Trip type: 
    Family
    We stayed three nights and our room was never cleaned or provided with fresh towels. We had to go the desk each night and were given excuses each time. They gave us new ones but had to go to the desk to get them.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Cristo O, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, IL, responded to this review,
    June 16, 2015
    We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. I am sorry that room service was not provided to you while you were our guest. This is unacceptable, and I promise to speak with my housekeeping team about this concern. Thank you for taking the time to bring this to my attention. We hope for another opportunity to not just meet, exceed your expectations.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.