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Address:
845 Brevard Road
Asheville,  North Carolina  28806  US
LAT: 35.531392 LONG: -82.60595
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (828) 670-9000 Fax: +1 (828) 670-1600

Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall, NC

http://www.countryinns.com/asheville-hotel-nc-28806/ncashvil

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 436 traveler reviews
Ranked #16 of 58 hotels in Asheville
  • Certificate of Excellence 2015
    Certificate of Excellence 2015

Traveler rating

  • Excellent
    244
  • Very Good
    131
  • Average
    37
  • Poor
    15
  • Terrible
    9

Type of Traveler

  • traveler_type_families
    Family
    126
  • traveler_type_couples
    Couples
    180
  • traveler_type_solo
    Solo travel
    13
  • traveler_type_business
    Business
    17

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Biltmore Square Hotel Inviting Asheville Hotel Hotel Rooms in Asheville, North Carolina Asheville Hotel Room Asheville Hotel with Whirlpool Suites
Traveler Photos
Country breakfast The perfect waffle according to me Front desk Lobby CountryInn&Suites Asheville ExteriorNight

Most Recent Traveler Reviews:

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  • Maryann W
    Lancaster, United States
    “Great place to stay”
    Reviewed 
    May 23, 2015
    Trip type: 
    Couples
    Large clean rooms and within walking distance of the Apple Barn. Breakfast was delicious. They had eggs, link sausage, bisciuts and gravy, plain waffles each day and they rotate the other flavor of waffle. We had blueberry one day and strawberry waffles another. They also have cereal and a variety of breads for toast and pastries as well as begals with cream cheese (strawberry and plain as well as jelly, orange and apple juice, milk and coffee. Will definately stay here again.
    Stayed 
    May 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CISBILTMORESQUARE, General Manager at Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall, NC, responded to this review,
    May 24, 2015
    Thank you so much for your praise. We appreciate your taking the time to write a review. I am not sure this glowing five star review was meant for us, even though we have won many accolades, including the "TripAdvisor Hall of Fame" award, granted only to those businesses that have won the Certificate of Excellence for the past five years in a row. But, because we do not have any business known as "The Apple Barn" near us. This Country Inn & Suites of Asheville is near to the WNC Farmers Market, the Blue Ridge Parkway, the NC Arboretum, dozens of restaurants within half a mile, the Asheville Outlets mall, West Asheville's River Arts District, Downtown Asheville, the Biltmore Estate, and easy access to the major highways and interstates for this region. There are beautiful waterfalls, whitewater rafting, and hiking trails. In nearby Hendersonville there are several Apple farms.... just nothing in the Asheville/Hendersonville area that is known as "The Apple Barn". Thank you again for contributing to TripAdvisor, we do appreciate all the five star reviews we can get, but we want to earn them.
  • Scott M
    medina, United States
    “average”
    Reviewed 
    May 23, 2015
    Trip type: 
    Family
    Not the sparkling Country Inn and Suites we are used to. Breakfast was so so at best. Room we had first night didn't have as comfortable of a bed as room second night. Inconvenient to get out of parking lot especially if you are heading back into town. Loud a/c as most places do. Parking lot very narrow. Not bad, just not the best.
    Stayed 
    May 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CISBILTMORESQUARE, General Manager at Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall, NC, responded to this review,
    May 24, 2015
    Thank you, Scott, for sharing your feedback about your experience being our guests. As a little hotel, we care deeply about our guests and their experiences staying with us, and so your feedback is especially important to us. While we did not exceed your expectations this trip, please know that we are committed to constantly improving, and we will work hard to do so. We'll hope to see you here again, and have the opportunity to improve your impression. Please don't hesitate to call and ask to speak with me about your stay. Bobby Fisher, Hotel General Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.